Introduction

FAQs

Find quick answers to commonly asked questions below.

Accounts & Billing

We offer four professional subscription plans at $20, $70, $200, and $500 per month. Upon subscribing, you'll receive an equivalent amount of credits each month to cover your LLM token usage.

Are there any discounts available?

How can I request a refund?

How do I get more credits?

Will the credits roll over when my plan expires?

What should I do if I run out of my credits?

What if I notice unusual credit consumption?

How are LLM tokens calculated?

Why do longer conversations consume more credits?

How can I delete my account?

How can I initiate business collaborations?

Troubleshooting & Errors

What should I do if agents keep encountering errors?

How should I handle unmet expectations or new ideas?

Why does MGX execute the same request repeatedly?

Why does the website only display 'Hello World'?

How do I address MGX ignoring existing files?

How do I manage excessively long code files?

Why can't images be parsed?

How do I solve Chinese character display issues in data analysis?

How do I handle insufficient resource prompts?

What should I do when encountering error messages?

How do I view David's output files?

Features & Capabilities

Can MGX independently handle complex commercial software?

Why are these small projects valuable?

Do I need any software development or programming knowledge?

Can I use MGX-generated content commercially?

Is HTML deployment supported?

Does the current environment support containers?

Can I connect external devices?

Can I configure the action limit trigger?

Agents & Team Collaboration

How do I choose and use the different Agents?

What roles do the Agents fulfill in the MGX team?

What are Mike's specific duties as Team Leader?

How can Emma, the Product Manager, assist me?

What expertise does Bob bring as an Architect?

What are Alex's strengths as an Engineer?

What capabilities does David have as a Data Analyst?

Can I mention multiple Agents simultaneously?

How do I correct an Agent's work?

Project Management

How do I import local projects?

How do I download project files to my local storage?

How do I push projects to GitHub/GitLab?

How do I host projects on MGX?

How do I update hosted projects?

Is there a fee for MGX project hosting?

Can I deploy MGX projects locally?

What's the difference between private and public projects?

How do I set a project as private?

What is the version feature and how do I use it?

Technical Support & UI

How to modify files or content?

How can I replace images in my application?

How do I add Supabase backend features to my application?

How do I set the default model for new conversations?

How do I preview files in the Global Documents section?

Can I modify file content directly?

How do I display Mermaid charts?

How do I display Markdown in format?

How do I view changes in files and code?

How do I switch the web preview to mobile view?

How do I quickly select and copy all file content/code?

How do I close the Agent Team's channels?

How do I switch to multiple block view?

How do I adjust the proportion of the conversation area and the work area?

How can I quickly find historical conversations?

How do I view the workflow of the current conversation?

How can I delete conversation information but keep the relevant files for later use?

Community & Sharing

What is APP World? And how can I benefit from sharing?

What happens to my shared version if I continue development after sharing?

What should I know before sharing to APP World?

Are there any restrictions or fees for private projects?